End-User Epicenter

So InformationWeek Analytics says ERP is Cool Again. We never thought it had lost its cachet to begin with.

According to the IW Analytics survey of 314 IT personnel, what these business technology leaders want is a little more support from their colleagues and organizations. Now that’s not a lot to ask. It’s not like they’re asking for more money. In fact, they’re not. Budget and training issues ranked lower on the survey, which bucks the trend of a few years ago when they were asking for budgetary increases.

Further, the article goes on to state that CEOs are looking for not only better reporting of metrics, but they want it to be Read more…

With so many companies downsizing over the past two years there is plenty of shelfware in the enterprise.  But as we collect more usage patterns through our adoption engagements I am convinced that shelfware is really not your biggest software usage problem.

Q:  What’s a bigger problem than owning too many unused licenses?

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I was reading some of my favorite blogs yesterday and came across a post by CIO editor Thomas Wailgum (@twailgum).  The post, “Throwing Enterprise Software Vendors Under the Bus,” discusses the fact that although ERP customers continue to complain about on-premise enterprise software, they also continue to buy it – and lots of it.

Wailgum goes on to pontificate why this is the case – is it the true definition of insanity (the Read more…