Comments for End-User Epicenter http://enduserepicenter.com Sponsored by Knoa Software: A Discussion of End-User Experience and Performance Management Solutions Wed, 08 Jun 2011 15:41:51 +0000 hourly 1 http://wordpress.com/ Comment on Looking for the quick key to sustainable ROI? It’s the end-user by Want to optimize that CRM system? Monitor the end users. « End-User Epicenter http://enduserepicenter.com/2011/05/11/looking-for-the-quick-key-to-sustainable-roi-its-the-end-user/#comment-15 Wed, 08 Jun 2011 15:41:51 +0000 http://enduserepicenter.com/?p=121#comment-15 [...] CRM system will deliver the anticipated ROI unless the users of the CRM system adopt the application, use the right functionality for their [...]

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